Application and Support Services

Lightning Minds offers an excellent Global Delivery Support Model for, On-demand or dedicated E-Business suite support services that could be managed a blend of On-site, Off-site, On-shore or Off-shore resources to provide cost effective support services with 100% voice of customer (VOC) or customer satisfaction depending on your business application support needs.
Our Functional and Technical Support Services team has the capability to
  • Evaluate your existing IT support structure, Current and future needs to deliver a comprehensive E-Business Suite Support plan
  • Generate Cost Benefit Analysis of providing support for your Oracle E-Business Suite environment
  • Demonstrate possible support scenarios and how they would play out using our Global Delivery Support Model
  • Provide specific Oracle E-Business Suite Technical and Functional Support
  • Troubleshoot Issues related to Oracle Applications, Custom Solutions etc.,
  • Guide Business users during Oracle Period End Closing and Sub Ledger Reconciliation
  • Provide quicker work around leading to less down time, Less costs and increased efficiency